Privacy
Policy

1. Data We Collect

When you use DevUpNow, we may collect the following categories of data.

1.1 Data provided during registration

We may collect:

• first name;
• last name;
• email address;
• profile information voluntarily provided within the application.

This data allows us to create your account, identify you, and personalize your experience.

1.2 Data related to your use of the application

We may collect data related to your progress in the application, including:

• lessons viewed;
• quizzes taken;
• answers submitted;
• scores achieved;
• progress by chapter or technology;
• badges, certifications, or test results;
• actions taken within the application;
• learning preferences or goals.

This data helps us track your progress, personalize your learning path, and improve the user experience.

1.3 Data related to purchases and subscriptions

If you subscribe to a paid plan or make an in-app purchase, certain purchase-related information may be processed by the relevant platforms, specifically Apple App Store or Google Play.

DevUpNow does not directly store your payment details. Payments are processed by Apple and Google platforms according to their own terms and privacy policies.

We may retain technical information related to your subscription, such as:

• subscription status;
• type of subscription plan;
• activation date;
• expiration or renewal date;
• technical transaction ID provided by the platform.

1.4 Technical and analytics data

We may collect certain technical data required for the proper operation, security, and improvement of the application, including:

• device type;
• operating system;
• application version;
• language;
• approximate country or geographical area;
• usage events;
• technical errors;
• performance data;
• technical logs required for security and troubleshooting.

This data helps us fix bugs, improve performance, understand how the app is used, and secure the service.

2. Purposes of Data Processing

We use your personal data for the following purposes.

2.1 Service Delivery

• create and manage your account;
• allow you to access the app;
• save your progress;
• display your scores, results, and statistics;
• allow you to use DevUpNow features.

2.2 Experience Personalization

• recommend content tailored to your level;
• track your progress;
• display personalized results;
• help you identify your strengths and areas for improvement.

2.3 App Improvement

• improve features;
• fix bugs;
• optimize performance;
• understand user journeys;
• improve the educational quality of the content.

2.4 Subscription and Purchase Management

• activate premium features;
• check your subscription status;
• manage paid access;
• prevent payment-related errors or fraud.

2.5 User Communication

We may use your email address or in-app notifications to:

• send you important information about your account;
• inform you of significant changes to the service;
• respond to your support requests;
• notify you in the event of substantial changes to this policy.

We do not send marketing communications without an appropriate legal basis or without an opt-out option when required.

2.6 Professional Features and Networking

DevUpNow may offer, now or in the future, features related to career advancement, interview preparation, profile visibility, or connections with recruiters, companies, or partners.

No personally identifiable data will be shared with a recruiter, company, or partner for recruitment purposes without prior notice and, where required, your explicit consent.

3. Legal Basis for Processing

Depending on the context, we process your data on the following legal bases:

• Performance of a contract: to provide the DevUpNow service, manage your account, your progress, and your subscriptions;
• Consent: when you agree to certain optional features or data sharing;
• Legitimate interest: to improve the app, ensure its security, analyze usage, and prevent abuse;
• Legal obligation: when the law requires us to retain or process certain information.

4. Data Sharing

It may only be shared in the following cases.

4.1 Technical Service Providers

We may use technical service providers to host, maintain, analyze, or improve the app, such as:

• cloud hosting;
• database services;
• authentication;
• notification services;
• usage analytics tools;
• diagnostic and bug fixing tools;
• in-app purchase management.

These service providers only access data to the extent necessary to deliver their services.

4.2 Apple and Google Platforms

If you download the app from the App Store or Google Play, or if you make an in-app purchase, certain data may be processed by Apple or Google in accordance with their own privacy policies.

4.3 Professional Partners

As part of professional or networking features, certain data may be shared with partners, recruiters, or companies only if this is clearly presented to the user and, where required, subject to their explicit consent.

4.4 Legal Obligations

We may be required to disclose certain data if compelled to do so by law, a court order, or a competent authority.

5. Hosting and Security

DevUpNow data is hosted on secure infrastructures, including cloud providers such as Amazon Web Services, as well as, depending on the features used, technical services provided by Google Firebase or other specialized vendors.

We implement reasonable security measures to protect your data against:

• unauthorized access;
• alteration;
• loss;
• disclosure;
• accidental or unlawful destruction.

These measures may include access control, communication encryption, restriction of access rights, data backups, and technical error monitoring.

However, no method of electronic transmission or storage is completely secure. We make our best efforts to protect your data, but we cannot guarantee absolute security.

6. Data Retention Period

We retain your data only for as long as necessary for the purposes outlined in this policy.

For guidance:

• account data is retained for as long as your account remains active;
• progress data is retained for as long as your account is active, allowing you to pick up where you left off;
• subscription-related data is retained for the time necessary to manage the subscription and comply with applicable legal obligations;
• technical and statistical data may be retained for a limited period necessary for analysis, security, troubleshooting, and improving the app.

You can request the deletion of your account and personal data at any time via the app's support interface or through the contact method provided in this policy.

However, certain data may be retained for a longer period if necessary to comply with a legal obligation, prevent fraud, resolve a dispute, or ensure service security.

7. Your Rights

In accordance with applicable personal data protection regulations, you have rights regarding your data, including:

• right of access;
• right to rectification;
• right to erasure;
• right to object;
• right to restriction of processing;
• right to data portability;
• right to withdraw your consent when processing is based on it.

You can exercise these rights by contacting us via the support interface available in the app or through the contact address provided in this policy.

We may request additional information to verify your identity before processing your request.

You also have the right to lodge a complaint with the competent data protection authority. In France, this is the CNIL.

8. Account Deletion

You can request the deletion of your account and associated personal data.

Deleting your account may result in the permanent loss of your progress, scores, MCQ history, badges, and any data associated with the app.

Deleting your account does not necessarily automatically cancel a subscription purchased via the App Store or Google Play. Managing and canceling subscriptions must be done directly from your Apple or Google account, depending on the platform used.

9. Cookies and Similar Technologies

The DevUpNow mobile app does not use cookies in the traditional website sense.

The DevUpNow website may, however, use technologies necessary for its operation, audience measurement, or improving the user experience.

When cookies or trackers requiring consent are used on the website, an information and consent management mechanism is provided in accordance with applicable regulations.

10. Notifications

DevUpNow may use push notifications to inform you about specific actions, reminders, new features, or updates related to your progress.

You can disable notifications at any time in your device settings.

11. Transfers outside the European Union

Certain technical service providers used by DevUpNow may be located outside the European Union or process data from third countries.

When such transfers occur, we ensure they are governed by appropriate safeguards in compliance with applicable regulations, notably standard contractual clauses or any other recognized mechanism.

12. Changes to the Privacy Policy

We may update this privacy policy to reflect changes to the application, our practices, or regulations.

In the event of a significant change, we will notify you through an appropriate channel, such as within the app or by email.

The update date indicated at the top of this policy identifies the latest applicable version.